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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Mitchell

September 23, 2024

5  out of  5
rating by Matthew Mitchell
"Victor is very responsive which is all you ask for from a good insurance agent."
We responded:
"Thank you for your kind words. We are so glad that Victor was able to assist you. "
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Glennis Hogan

July 19, 2024

5  out of  5
rating by Glennis Hogan
"I contacted this agency for a quote for a new auto and home policy. Looking to have good coverage but at a better price than I had then with another company and they delivered. I am very pleased with the service I received with their patience and kindness. I especially want to thank Victor for his patience with me helping me through this."
We responded:
"Thank you for your kind review. We are so happy that we were able to meet your needs. We pride ourselves on the wonderful staff we have that makes of Tim Holland StateFarm and are thankful for them. "
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Walter Roberts

July 18, 2024

5  out of  5
rating by Walter Roberts
"I was tired of Progressive taking advantage of me with high rates on my insurance, stopped by one day and talked to Victor and he saved me a good amount of money on a policy firm State Farm, thanks Victor!"
We responded:
"We are so happy our team was about to help you with your needs.Thank you for the kind review. "
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FollowThatTrail

July 17, 2024

5  out of  5
rating by FollowThatTrail
"Great rates and customer service"
We responded:
"Thank you for your kind review. We are happy to serve your insurance needs. "
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Diana Owens

July 16, 2024

5  out of  5
rating by Diana Owens
"This insurance agent is very helpful and friendly. They helped with my auto and home owners insurance. They were able to get us a better rate than my other insurance."
We responded:
"Thank you for the review. It was a pleasure getting to know you and your husband. We look forward to working with you. "
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Ruth Doherty

July 16, 2024

5  out of  5
rating by Ruth Doherty
"We live in a barndominium and found it hard to insure this year. Victor worked hard to get our needs met. He was gracious & kind and answered our many concerns. He is great to work with & found us a price we can work with. We highly recommend Tim & Victor at State Farm in Aubrey."
We responded:
"Thank you for the kind review. We are so glad we were able to work it out for you. Let us know if we can help in any way. "
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Robert Scott

March 14, 2024

5  out of  5
rating by Robert Scott
"Awesome customer service"
We responded:
"Thank you very much for your review. We appreciate your business!!"
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Dallas Wholesalers

December 18, 2023

5  out of  5
rating by Dallas Wholesalers
"Victor is truly the best insurance agent I have ever had. I like to be able to walk into the office, sit down and have the agent provide an explanation of options. This is an office whereby you can do that. Victor at no time tried to "upsell" my insurance. He was focused on providing me with a level of coverage that was superior to what I had previously and in my case his superior service saved me thousands of dollars on my annual rate of personal insurance."
We responded:
"Thank you for the glowing review! We too appreciate Victor and are blessed to have him be a part of our team. Happy Holidays!"
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Linda Inman

September 14, 2023

5  out of  5
rating by Linda Inman
"Victor was very fast in giving me a quote I requested, saved me money while increasing my coverage."
We responded:
"Thank you for business and the review. We love 5 Stars!! "
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Katie O’Neal

September 13, 2023

5  out of  5
rating by Katie O’Neal
"Victor was kind and super helpful when helping us set up the perfect auto and rental insurance for my family!"
We responded:
"We are so glad we were able to meet your needs. Thank you for your review. Stop by anytime and say hello! "
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Jen Gilbert

September 13, 2023

5  out of  5
rating by Jen Gilbert
"Victor was great for my mom and I! After she recommended him I decided to come in and get a quote. He guided me through each step and explained all my options. Highly recommend!"
We responded:
"Thank you for your review. We are so glad you decided to come in. Stop by anytime we would love to see you. "
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Dallas 1LE

July 25, 2023

1  out of  5
rating by Dallas 1LE
"One of tims agents made changes to my policy with out my request and otherization. tims office is unprofessional and if they make a mistake they will make sure that the costumer takes the hit. they don't want to pay out if a mistake was made by them. there are so many different agency's you can go buy insurances from this one is fraud tim is fake he talks about helping you but he is lying to you!"
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Holly Hulihan

June 17, 2023

5  out of  5
rating by Holly Hulihan
"Victor has been very helpful and involved in my automobile accident. He has been very friendly and helpful. The only thing he wasn't able to inform me of was if my premium was going to go up. He said it may or may not. Which was a little confusing to me since I have a good driving record. But, otherwise, overall good experience."
We responded:
"We are glad we could help with your accident. Please let us know if we can do anything in the future. "
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D Br

June 16, 2023

5  out of  5
rating by D Br
"Was treated with great customer service."
We responded:
"Thank your kind review. We are here for all of your insurance needs. "
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Jamie Brummer

June 6, 2023

5  out of  5
rating by Jamie Brummer
"Victor was very very helpful with an issue on my account. Highly recommend them to handle all ur insurance needs"
We responded:
"Thank you for the kind words. We appreciate your patience and look forward to working with you on all of your insurance needs. "
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francis magcalas

June 2, 2023

5  out of  5
rating by francis magcalas
"Victor was very helpful and easy to talk with"
We responded:
"Thank you for your review. We are always here to help. "
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Jeanne McCain

June 2, 2023

5  out of  5
rating by Jeanne McCain
"Both Victor Altamirano and Tim Holland provided exceptional service during the entire process. They were professional and thorough in reviewing our needs to ensure we were receiving the best coverage. We highly recommend State Farm and these agents in particular."
We responded:
"Thank you for your review and the opportunity to earn your business. We look forward to working with you. "
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Shelly Huss

March 15, 2023

5  out of  5
rating by Shelly Huss
"Victor was absolutely amazing! We started the process with a ridiculous amount of question which Victor answered quickly and with great detail. We then dug out the process for several weeks adding and auto policy and then adding my son and then another car. And Victor handled everything very quickly and confidently. I feel very good about choosing to work with Victor and State Farm Insurance!"
We responded:
"We are so very happy to have your business. We look forward to continuing to work with you and your family. "
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Kathy Voss

February 28, 2023

5  out of  5
rating by Kathy Voss
"I spoke with Shawn today, he provided excellent customer service! Very polite, informative and knowledgeable. PLUS by switching from Progressive, he saved us $80 a month on our car insurance!!!! Can't tell you how happy I am! Great job Shawn, Tim and State Farm!!! I definately will recommend y'all to people I know."
We responded:
"Thank you so very much for your business and the review. "
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Simon Reyna

February 16, 2023

5  out of  5
rating by Simon Reyna
"Victor quoted me on an insurance quote and beat allstate. Victor is fast and quick at what he does the whole quote was over the phone. Literally took less than 10 min. Thanks for saving me some money. Would highly recommend to others."
We responded:
"We appreciate the opportunity to assist and excited that you had such a great experience. Thank you for your business and the referrals."
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Sara Tinch

February 8, 2023

5  out of  5
rating by Sara Tinch
"Wonderful experience! Shawn Beach helped me get my new policy set up with State Farm. They had by far the best rates out of any other carriers. He is saving me over $400 by switching from Geico! The process was simple and efficient. Definitely recommend Shawn to anyone looking to switch!"
We responded:
"We appreciate your business and the kind review. Please let us know if we can be of any assistance. "
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Gypsy Queen

December 27, 2022

1  out of  5
rating by Gypsy Queen
"Had an appointment with this agent and he wasn't there and had the phone off."
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Kay Price

December 20, 2022

5  out of  5
rating by Kay Price
"Shawn is amazing!! State Farm saved me $400 a month on my auto insurance. Bye Progressive ✌️"
We responded:
"Thank you so very much for the review! Please let us know if we can be of any assistance. "
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Amanda Moorhead

November 2, 2022

5  out of  5
rating by Amanda Moorhead
"Shawn Beach was awesome and made sure my transition to State Farm was easy. He got me the best deal possible and I’m saving over $60 a month over Geico!!! Thank you so much Shawn and the entire State Farm team!"
We responded:
"We are pleased to hear your transition and experience went so well. Thank you for the review and your business. Please let us know if we can be of any assistance. "
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Michael Diehl

October 26, 2022

5  out of  5
rating by Michael Diehl
"Victor Altamirano assisted me in having my WA State auto coverage transferred to Texas. Victor was very helpful in providing accurate information and setting up my coverage. Thank you"
We responded:
"We appreciate the opportunity to assist you with your transfer. Welcome to Texas! Please let us know if we can be of any assistance. "